Terms & Conditions

Terms & Conditions

Your purchase is protected if:

  • The item was purchased on our platform.– The item you received was damaged, defective, or substantially different from the item represented on the product detail page.
  • Your order did not arrive not due to factors related to the buyer (for example: the wrong shipping address was provided).
  • You raise a claim by opening a dispute.
  • Your account is in good standing.
  • Your item is returned to the seller due to customs duties (customs clearance/taxes are not included)
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