FAQ
Frequently Asked Questions
Orders
How do I track my order?
Once your order has shipped, you will receive an email with a tracking number and a link to track your package.
Can I change or cancel my order?
We process orders quickly, but we will do our best to accommodate changes if you contact us at contact@stryxenstudio.com within 2 hours of placing your order.
Shipping
Where do you ship?
We ship internationally to most countries. Shipping costs and timelines vary by destination.
How long will my order take to arrive?
Standard shipping typically takes 5-7 business days, while express shipping takes 2-3 business days.
Returns
What is your return policy?
We offer a 30-day return policy for most items in their original condition. Please visit our Returns & Exchanges page for more details.
Technical Support
Still have questions?
Contact us anytime at contact@stryxenstudio.com and we will be happy to assist you.